SALES REPRESENTATIVE F/M

Boardriders need his/her new Sales Representative for the showroom in Bienne ! 

Sales 

• Meet or exceed sales targets [including pre-books and invoicing]
• Organization and planification of seasonal sales campaigns  
• Identify prospective customers, lead generation and conversion
• Follow-up any sales leads (for pre-season orders or reorders)
• Negotiate budgets with customers with the aim to take market share against competitors
• Negotiate space for brand(s) in the store to maximize brand and product visibility
• Negotiate terms with customers in line with company profitability targets  
• Understand customer needs and present directive ranges to customers
• Selling of all product divisions and categories according to the brand strategy [respect of brand distribution/segmentation strategies, GTM plans, product stories, merchandising recommendations]
• Physically visit of the clients to focus to evaluate needs (VM, POP, reorders), perform product trainings, and ensure merchandising as best-in class to drive sell through
• Regular communication with the customer to fulfill in-season needs
• Analysis of this sell-through data: i.e. proactive markdowns on products that are not moving to drive sales, reorder activation on product that are moving  
• Share sell out reports at a division and category level on a monthly back to brand lead  
• Key contact for customers to answer questions about products, prices, and availability
• Accountability to product forecasting – drive the selling of excess stock at the end of a selling season
• Assist in setting up and cleaning up the showroom pre and post season
• Assist in selling samples at end of prebook season  
• Active participation in finding, proposing, and selling product substitutions if/when needed (management of uncovered amounts to maximize individual revenue)
• Help to clear old inventory in line with brand distribution strategy 
   

Product and Marketing 

• Propose and activate trade marketing operations working closely with the trade marketing teams (Hub and Brand)
• Share feedbacks on the range at the end of each season to brand coordinator (this will only be in rep description)

Customer and Account Maintenance 

• Accurate and continuous maintenance of customer records (including but not limited to name, email, phone number, etc.)
• Daily update of account status in sales force during the season to facilitate an accurate landing for in-season inventory purchases (My Forecasts, Request from Sales Liaison)
• Daily update of agendas into Salesforce
• Responsible to ensure all customer information is accurate in Salesforce (including customer segmentation to be reviewed each season) 

• German speaking
• Commercial background (Bachelor required) with strong sales experience
• Ability to prioritize tasks/workload in respect to deadlines
• Results-oriented
• Communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers
• Customer service skills to listen to the concerns of a customer and be able to address their needs
• Strong ability to make proposals and bring solutions to the customer
• Strong ability to problem-solve with the customer
• Interpersonal skills to work with a wide variety of people each day, build relationships and network
• Confidence and strong self-assuredness to succeed in cold-calling customers and making a sale (conversion of prospect customers)
• Proactive and independent planning of the work program on a weekly, quarterly, and monthly basis
• Market knowledge of the Action Sports and Lifestyle industries
• Representing the company, brand(s) and image to our customers
• Ability and willingness to travel for trade shows, sales meetings and customer meetings