{"id":181858,"date":"2024-08-02T00:00:00","date_gmt":"2024-08-01T22:00:00","guid":{"rendered":"https:\/\/sportbiz.ch\/news\/entretiens-difficiles-avec-les-clients\/"},"modified":"2024-08-02T00:00:00","modified_gmt":"2024-08-01T22:00:00","slug":"entretiens-difficiles-avec-les-clients","status":"publish","type":"news","link":"https:\/\/sportbiz.ch\/fr\/news\/entretiens-difficiles-avec-les-clients\/","title":{"rendered":"Entretiens difficiles avec les clients"},"content":{"rendered":"

Dans ce cours d’une journ\u00e9e, vous r\u00e9fl\u00e9chirez \u00e0 votre propre comportement en mati\u00e8re de communication et apprendrez \u00e0 r\u00e9pondre avec succ\u00e8s aux diff\u00e9rentes personnalit\u00e9s de vos clients. Vous apprendrez \u00e9galement \u00e0 utiliser des strat\u00e9gies gagnantes pour g\u00e9rer les r\u00e9clamations, les pr\u00e9textes et les objections et profiterez de l’exp\u00e9rience des autres participants. Ainsi, m\u00eame les conversations difficiles avec les clients seront un succ\u00e8s pour le client et le vendeur. <\/p>\n

plus d’informations<\/strong><\/a><\/p>\n

Les membres de l’ASMAS b\u00e9n\u00e9ficient du prix partenaire<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"

Comment se comporter de mani\u00e8re efficace lors de rencontres difficiles avec des clients ?<\/p>\n","protected":false},"author":5,"featured_media":0,"menu_order":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"categories":[125],"class_list":["post-181858","news","type-news","status-publish","hentry","category-secteur-et-vente-au-detail"],"yoast_head":"\nEntretiens difficiles avec les clients - Sportbiz<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sportbiz.ch\/fr\/news\/entretiens-difficiles-avec-les-clients\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Entretiens difficiles avec les clients - Sportbiz\" \/>\n<meta property=\"og:description\" content=\"Comment se comporter de mani\u00e8re efficace lors de rencontres difficiles avec des clients ?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sportbiz.ch\/fr\/news\/entretiens-difficiles-avec-les-clients\/\" \/>\n<meta property=\"og:site_name\" content=\"Sportbiz\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/sportbizbyasmas\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/news\\\/entretiens-difficiles-avec-les-clients\\\/\",\"url\":\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/news\\\/entretiens-difficiles-avec-les-clients\\\/\",\"name\":\"Entretiens difficiles avec les clients - Sportbiz\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/#website\"},\"datePublished\":\"2024-08-01T22:00:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/news\\\/entretiens-difficiles-avec-les-clients\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/news\\\/entretiens-difficiles-avec-les-clients\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/news\\\/entretiens-difficiles-avec-les-clients\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"News\",\"item\":\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/news\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Entretiens difficiles avec les clients\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/\",\"name\":\"Sportbiz\",\"description\":\"Schweizer Sportartikelbranche Online: ASMAS Verband Schweizer Sportfachhandel, \u00abSpaf\u00bb Verband Schweiz. 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