{"id":200347,"date":"2026-11-12T00:00:00","date_gmt":"2026-11-11T23:00:00","guid":{"rendered":"https:\/\/sportbiz.ch\/jobs\/collaborateur-trice-service-client-de-en-100\/"},"modified":"2026-11-12T00:00:00","modified_gmt":"2026-11-11T23:00:00","slug":"collaborateur-trice-service-client-de-en-100","status":"publish","type":"advertisement","link":"https:\/\/sportbiz.ch\/fr\/jobs\/collaborateur-trice-service-client-de-en-100\/","title":{"rendered":"Collaborateur\/-trice Service Client (DE\/EN) 100%"},"content":{"rendered":"<p><strong>Rejoignez l\u2019univers KJUS<\/strong><\/p>\n<p>KJUS incarne des v\u00eatements de sport premium et innovants dans les domaines du ski, du golf et du lifestyle. Anim\u00e9s par la passion de la performance, de la qualit\u00e9 et du design, nous repoussons sans cesse les limites et s\u00e9duisons une client\u00e8le du monde entier.<\/p>\n<p>Pour notre \u00e9quipe \u00e0 Rotkreuz, nous recherchons une personnalit\u00e9 engag\u00e9e et orient\u00e9e service, qui appr\u00e9cie le contact humain, aime prendre des responsabilit\u00e9s et souhaite contribuer avec nous \u00e0 offrir une exp\u00e9rience client de premier ordre.<\/p>\n<p><strong>Tes t\u00e2ches<\/strong><\/p>\n<p>En tant qu\u2019interface essentielle entre les clients, les ventes, la logistique et les services internes, vous veillez au bon d\u00e9roulement des op\u00e9rations quotidiennes.<\/p>\n<ul>\n<li>Accompagnement et soutien de nos clients B2B, export managers, collaborateurs du service externe et distributeurs en Europe continentale<\/li>\n<li>V\u00e9rification, saisie, traitement et suivi des commandes clients<\/li>\n<li>Coordination des commandes logo-business et sp\u00e9ciales<\/li>\n<li>Traitement des retours, avoirs et r\u00e9clamations<\/li>\n<li>Collaboration \u00e9troite avec nos partenaires logistiques et suivi des livraisons dans les d\u00e9lais<\/li>\n<li>Conseil \u00e0 la client\u00e8le sur les questions relatives aux produits, \u00e0 la disponibilit\u00e9 et aux d\u00e9lais de livraison<\/li>\n<li>Soutien \u00e0 l\u2019\u00e9quipe Service Client dans ses diff\u00e9rentes t\u00e2ches et priorit\u00e9s au quotidien<\/li>\n<li>Accompagnement de nos clients B2C <\/li>\n<\/ul>\n<p><strong>Vous apportez les \u00e9l\u00e9ments suivants&nbsp;:<\/strong><\/p>\n<p>Pour ce poste, la personnalit\u00e9, la motivation et l\u2019orientation service comptent autant que les qualifications techniques.<\/p>\n<p>Formation commerciale ou formation dans le commerce sp\u00e9cialis\u00e9 d\u2019articles de sport, le commerce de d\u00e9tail ou un domaine comparable<br \/>Une premi\u00e8re exp\u00e9rience dans le service client, la vente interne, la vente ou le retail est un atout<br \/>Les d\u00e9butant\u00b7e\u00b7s ainsi que les candidat\u00b7e\u00b7s issus du commerce sp\u00e9cialis\u00e9 d\u2019articles de sport ou du commerce de d\u00e9tail sont les bienvenu\u00b7e\u00b7s<br \/>Forte orientation client et service, ainsi que plaisir du contact humain<br \/>M\u00e9thode de travail structur\u00e9e, fiable et orient\u00e9e solutions<br \/>Capacit\u00e9 \u00e0 d\u00e9finir des priorit\u00e9s et \u00e0 garder une vue d\u2019ensemble, m\u00eame dans des situations tendues<br \/>Tr\u00e8s bonnes connaissances d\u2019allemand et d\u2019anglais, le fran\u00e7ais est un atout<br \/>Bonnes connaissances de MS Office et Outlook<br \/>Passion pour le sport, le lifestyle et les produits de qualit\u00e9, ainsi que plaisir de travailler en \u00e9quipe<\/p>\n<p><strong>Ce que nous vous offrons :<\/strong><\/p>\n<ul>\n<li>Des missions passionnantes au sein d\u2019un environnement international, celui d\u2019une marque de sport premium reconnue<\/li>\n<li>La possibilit\u00e9 de prendre des responsabilit\u00e9s et de vous d\u00e9velopper tant sur le plan personnel que professionnel<\/li>\n<\/ul>\n<p>Une \u00e9quipe motiv\u00e9e au sein d\u2019une culture d\u2019entreprise ouverte et bienveillante<br \/>Possibilit\u00e9 de t\u00e9l\u00e9travail<br \/>Carte de ch\u00e8ques-repas<br \/>Rabais collaborateurs<\/p>\n<p> <strong>Envie d\u2019un nouveau d\u00e9fi ?<\/strong><\/p>\n<p>Que vous ayez une premi\u00e8re exp\u00e9rience dans le service client, une exp\u00e9rience de vente dans le commerce sp\u00e9cialis\u00e9 d\u2019articles de sport, ou l\u2019envie de franchir une nouvelle \u00e9tape dans votre carri\u00e8re : si vous aimez le contact humain et souhaitez offrir un service de premier ordre \u00e0 nos c\u00f4t\u00e9s, nous nous r\u00e9jouissons de recevoir votre candidature.<\/p><\/p>\n","protected":false},"author":1881,"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-200347","advertisement","type-advertisement","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Collaborateur\/-trice Service Client (DE\/EN) 100% - sportbiz by ASMAS<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sportbiz.ch\/fr\/jobs\/collaborateur-trice-service-client-de-en-100\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Collaborateur\/-trice Service Client (DE\/EN) 100% - sportbiz by ASMAS\" \/>\n<meta property=\"og:description\" content=\"Rejoignez l\u2019univers KJUS KJUS incarne des v\u00eatements de sport premium et innovants dans les domaines du ski, du golf et du lifestyle. 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