{"id":187843,"date":"2026-04-24T00:00:00","date_gmt":"2026-04-23T22:00:00","guid":{"rendered":"https:\/\/sportbiz.ch\/jobs\/collaborateurtrice-service-a-la-clientele-et-support-apres-vente-50-70\/"},"modified":"2026-04-24T00:00:00","modified_gmt":"2026-04-23T22:00:00","slug":"collaborateurtrice-service-a-la-clientele-et-support-apres-vente-50-70","status":"publish","type":"advertisement","link":"https:\/\/sportbiz.ch\/fr\/jobs\/collaborateurtrice-service-a-la-clientele-et-support-apres-vente-50-70\/","title":{"rendered":"Collaborateur(trice) - Service \u00e0 la client\u00e8le et support apr\u00e8s-vente (50-70%)"},"content":{"rendered":"<p><strong>New Rock SA<\/strong> est une entreprise leader dans la distribution d&rsquo;\u00e9quipements sportifs innovants et de haute qualit\u00e9 pour les sports de plein air et de montagne. Depuis plus de 40 ans, nous travaillons avec des marques leaders et distribuons actuellement en Suisse des produits des marques <strong>ATK, Crispi, Darn Tough, Houdini, Hydro Flaks, Karpos, Osprey <\/strong>et <strong>ZAG<\/strong>. Notre philosophie ? Nous ne proposons que des produits que nous utilisons, testons et aimons nous-m\u00eames.   <\/p>\n<p>Nous recherchons<strong>, pour une date \u00e0 convenir<\/strong>, des personnes pour renforcer notre \u00e9quipe de service \u00e0 la client\u00e8le sur notre site de Manno :<\/p>\n<p style=\"text-align: center;\"><span style=\"color: rgb(224, 62, 45);\"><strong>Assistant(e) commercial(e) - Service client et support apr\u00e8s-vente (50-70%)<\/strong><\/span><\/p>\n<p><strong>Vos t\u00e2ches<\/strong><\/p>\n<ul>\n<li>Traiter les demandes des clients par t\u00e9l\u00e9phone et par e-mail en fran\u00e7ais, allemand et italien, y compris le conseil et l&rsquo;assistance.<\/li>\n<li>Traitement des commandes et organisation des livraisons aux clients.<\/li>\n<li>Traitement des commandes aupr\u00e8s des fournisseurs.<\/li>\n<li>Maintenir le contact avec les fournisseurs et les clients.<\/li>\n<li>Traitement des r\u00e9parations et des r\u00e9clamations.<\/li>\n<li>Assistance lors d&rsquo;\u00e9v\u00e9nements d&rsquo;entreprise.<\/li>\n<li>Enregistrement comptable des petits postes.<\/li>\n<\/ul>\n<p><strong>Votre profil<\/strong><\/p>\n<ul>\n<li>Formation commerciale de base (CFC) ou formation \u00e9quivalente.<\/li>\n<li>Tr\u00e8s bonne connaissance de l&rsquo;allemand (le suisse allemand est un atout), de l&rsquo;italien et du fran\u00e7ais ; la connaissance de l&rsquo;anglais est un plus.<\/li>\n<li>Tr\u00e8s bonne connaissance de MS-Office et exp\u00e9rience avec les syst\u00e8mes ERP.<\/li>\n<li>Capacit\u00e9 \u00e0 travailler en \u00e9quipe et flexibilit\u00e9.<\/li>\n<li>Un int\u00e9r\u00eat pour le secteur de l&rsquo;outdoor ainsi qu&rsquo;une exp\u00e9rience dans les sports de montagne constituent un atout.<\/li>\n<li>Une exp\u00e9rience professionnelle dans le secteur est un plus.<\/li>\n<li>Capacit\u00e9 de compr\u00e9hension rapide, d&rsquo;adaptation et d&rsquo;initiative.<\/li>\n<li>Bonnes comp\u00e9tences organisationnelles et d\u00e9finition des priorit\u00e9s.<\/li>\n<li>Personnalit\u00e9 fiable, orient\u00e9e client, polyvalente et structur\u00e9e.<\/li>\n<\/ul>\n<p><strong>Qu&rsquo;offrons-nous ?<\/strong><\/p>\n<ul>\n<li>Un travail vari\u00e9 avec des responsabilit\u00e9s au sein d&rsquo;une \u00e9quipe motiv\u00e9e et coll\u00e9giale.<\/li>\n<li>Bureaux modernes et faciles d&rsquo;acc\u00e8s avec parking gratuit.<\/li>\n<\/ul>\n<p><em>Les candidatures qui ne correspondent pas au profil requis ne seront pas prises en compte.<\/em><\/p>\n<p>Int\u00e9ress\u00e9(e) ? Envoyez-nous votre dossier de candidature complet par e-mail \u00e0 <a title=\"Candidature Customer Service\" href=\"mailto:hr@newrocksport.ch\">hr@newrocksport.ch<\/a><\/p>\n<p>Nous vous attendons avec impatience !<\/p>\n","protected":false},"author":2243,"featured_media":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-187843","advertisement","type-advertisement","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Collaborateur(trice) - Service \u00e0 la client\u00e8le et support apr\u00e8s-vente (50-70%) - Sportbiz<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sportbiz.ch\/fr\/jobs\/collaborateurtrice-service-a-la-clientele-et-support-apres-vente-50-70\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Collaborateur(trice) - Service \u00e0 la client\u00e8le et support apr\u00e8s-vente (50-70%) - Sportbiz\" \/>\n<meta property=\"og:description\" content=\"New Rock SA est une entreprise leader dans la distribution d&rsquo;\u00e9quipements sportifs innovants et de haute qualit\u00e9 pour les sports de plein air et de montagne. Depuis plus de 40 ans, nous travaillons avec des marques leaders et distribuons actuellement en Suisse des produits des marques ATK, Crispi, Darn Tough, Houdini, Hydro Flaks, Karpos, Osprey [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sportbiz.ch\/fr\/jobs\/collaborateurtrice-service-a-la-clientele-et-support-apres-vente-50-70\/\" \/>\n<meta property=\"og:site_name\" content=\"Sportbiz\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/sportbizbyasmas\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/jobs\\\/collaborateurtrice-service-a-la-clientele-et-support-apres-vente-50-70\\\/\",\"url\":\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/jobs\\\/collaborateurtrice-service-a-la-clientele-et-support-apres-vente-50-70\\\/\",\"name\":\"Collaborateur(trice) - Service \u00e0 la client\u00e8le et support apr\u00e8s-vente (50-70%) - Sportbiz\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/#website\"},\"datePublished\":\"2026-04-23T22:00:00+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/jobs\\\/collaborateurtrice-service-a-la-clientele-et-support-apres-vente-50-70\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/jobs\\\/collaborateurtrice-service-a-la-clientele-et-support-apres-vente-50-70\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/jobs\\\/collaborateurtrice-service-a-la-clientele-et-support-apres-vente-50-70\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Jobs\",\"item\":\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/jobs\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Collaborateur(trice) - Service \u00e0 la client\u00e8le et support apr\u00e8s-vente (50-70%)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/sportbiz.ch\\\/fr\\\/\",\"name\":\"Sportbiz\",\"description\":\"Schweizer Sportartikelbranche Online: ASMAS Verband Schweizer Sportfachhandel, \u00abSpaf\u00bb Verband Schweiz. 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